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Expertise

My areas of focus that will bring your project to life

10+

Years of Experience

Resume

My resume for your review

Working on Computer

  • Software/SaaS user guides

  • Online knowledge base articles

  • FAQ documents

  • Process checklists 

  • Documentation repository management and migration

  • Documentation workflow process development and rationale 

  • Workflow graphics

Documentation

Instructional Design

  • Discovery sessions 

  • Curriculum planning and development 

  • Course outlines 

  • eLearning scripts and storyboards 

  • QA and Review

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  • Cross-functional collaboration 

  • Subject Matter Expert partnerships

  • Customer/Client relationships

  • Communication and transparency

  • Deadline-focused 

  • Ability to handle multiple projects at the same time

Collaboration

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